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The thing I love about my job is that I get to become an armchair expert on a wide range of businesses – this time it was the monolith that is the US Healthcare Industry. Yeah – I’m a hoot at parties. Not that I get invited out anymore – not since the buffet incident […]

We’ve been hard at work on new episodes and one of the issues we tackle is “ransomware.” Many users aren’t familiar with this malicious software, but their reactions are often quite varied. Some folks go straight into crisis mode and re-allocate funds originally designated for Carol’s birthday gift. Others rely on the “big guns” and […]

Someone far smarter than us (probably a scientist) once said, “For every action, there is an opposite and equal reaction.” In practical terms, this means if you eat ten pounds of fudge, you gain ten pounds where you need it least. You vacation in Pamplona, you spend time with some speedy bulls. You do the […]

They say laughter is the best medicine. Not sure if that beats homeopathy – but what we do know is that laughter makes the message stick, for sure.  That’s the principle on which our company is founded. But what has this got to do with the healthcare industry? Well, many of you will be familiar […]

People are always asking us, “Why do you use humour in your programs?” First, we haven’t always used humor. There was a time when we relied on sex and violence. However, this didn’t go over well with the decision makers and it’s hard to pull off when you’re not a government agency. So we turned […]

Andy Warhol said in the future, everyone would be famous for 15 minutes. And while we would have been quite content with 15 minutes (thrilled, in fact), it would appear that Restricted Intelligence has been granted a few more than 15. Allow us for a moment to “toot our own horn.” People dig what we […]

You’ve no doubt heard it around the office quite a bit lately: “Sorry if the ringer on my new phone is too loud. It really resonates off the diamond-encrusted case!” People are proud of the new smartphones they received during the holidays. And why not? They’re so shiny! But, as the old saying goes, all […]

In the sport of hockey, there are six players on the ice: A center, two forwards, two defensive players, and a goalie. But if you ask the players, they’ll tell you something different. They’ll tell you there are six goalies on the ice. Meaning it’s everyone’s responsibility to make sure no goals are scored. The […]

Welcome to the first blog post of 2015! This week I am truly privileged to begin an extensive European presentation tour with FOX-IT, the respected cybersecurity firm.  As the after-lunch wake-up slot, I fully understand that I am the cuckoo in the nest, nestled between Maurits Lucas with his “From ZeuS to Dyre in 30 minutes” presentation, and John Solomon, […]